Returns policy

Returns accepted within 15 working days of receipt.

Customers must take good care of items whilst in their possession prior to returning goods.

If you are not completely satisfied with your purchase, simply return the item or items to me in their original condition within 15 days of receipt. I will issue a full refund upon receipt and examination.
Please note that delivery charges are non-refundable unless you have received a faulty or wrong item from me.

You have a right to cancel your order under the Distance Selling Regulations. If you wish to cancel you must tell us in writing or via the Contact Us page within 7 working days from the day after the date on which the products are delivered. Please return items with certificate of posting.

Remember to quote your order number in any communication.

Please return items to:

Chapel Well

Heads nook


Cumbria. CA8 9HQ

Store designed by: RefreshingEdge